What Data We Collect and Why We Keep It
When you open an account with us, we collect the information you provide directly — your name, contact number, email address and the payment details linked to your wallet, such as your JazzCash account number or Easypaisa mobile number. We also collect transactional data each time
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you make a deposit or withdrawal via Raast or bank transfer, including the amount, timestamp and the reference number generated by the payment rail. Device data — your browser type, operating system and IP address — is recorded automatically to detect unusual login activity and keep
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your account from being accessed without your knowledge. We do not sell this data to third parties or share it with advertisers. Data may be shared with payment processors solely to complete your transactions, and with compliance bodies where local law in eligible regions requires disclosure.
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We keep your account data for as long as your account remains active and for a period after closure as required by applicable regulations. You can request a copy of the data we hold on you, or ask us to correct inaccuracies, by contacting our support
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team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.